QUALITY LIES AT THE HEART OF EVERYTHING WE DO AND REMAINS THE NUMBER ONE FOCUS FOR OUR TEAM OF QUALIFIED AND TRAINED ENGINEERS.

At Hydrocore, we embrace Total Quality Management, a method by which management and employees become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices.

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Our Total Quality Management approach can be evidenced in a number of different ways:

  • Commitment by senior management and all employees
  • Meeting customer requirements
  • Reducing development cycle times
  • Just in time/demand flow manufacturing
  • Improvement teams
  • Reducing product and service costs
  • Systems to facilitate improvement
  • Line management ownership
  • Employee involvement and empowerment
  • Recognition and celebration
  • Challenging quantified goals and benchmarking
  • Focus on processes / improvement plans
  • Specific incorporation in strategic planning

TOTAL QUALITY MANAGEMENT

Design

Our rigorous approach to design ensures that quality is designed into all our systems for the lifetime of our products. This covers not only the components and assembly, but also installation and maintenance.

Components

All components used in our products are themselves manufactured to the highest quality standards – especially the nozzle structures which are critical to the effective operation of a high pressure water mist system. All components are subject to a Factory Acceptance Test (FAT) prior to assembly.

Manufacturing

You can read more about our manufacturing approach here. We operate a lean manufacturing process and conduct stringent testing on all components prior to assembly. All pumps are hydraulically tested, electrical systems run through a dry check and operating pressures for nozzles are tested to 150% of their operating capacity. Our staff are highly trained in delivering quality throughout the manufacturing process.

Calibrations

All our in-house measuring equipment is regularly calibrated to ensure accuracy. This rigour ensures that all measurements are both consistent and accurate: two key measures for any TQM system.

Installation

Our TQM approach applies equally when our systems are installed on-site. Whilst the installation itself is sometimes carried out by third parties, we insist that the same quality standards are applied to ensure safe and effective operation of our high pressure water mist systems.

Maintenance

Once a system has been installed and accepted by the end-user, we supply support to their maintenance schedule, with good and quick availability of any replacement parts, and technical support from our highly skilled support team.

Certifications

Our approach to TQM is evidenced by the growing list of certifications achieved for our processes and products. Details of these can be found below:

  • Our UK manufacturing facility is one of only a handful in this sector to have FM Approval (AD: link needed)
  • Other FM Approvals from AD
  • ISO 9001:2015
  • ISO 14001