Total Quality Management 

At Hydrocore, we embrace Total Quality Management, a method by which management and employees become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices. 
Commitment by senior management and all employees 
Customer focussed approach 
Improvements based on customer feedback 
Reducing development cycle times 
Reducing product and service costs 
Systems to facilitate improvement 
Line management ownership 
Employee involvement and empowerment 
Reward and recognition 
Challenging quantified goals and benchmarking 
Focus on processes / improvement plans 
Error / Fault reporting and analysis 

Our Approach 


Our rigorous approach to design ensures that quality is designed into all our systems for the lifetime of our products. This covers not only the components and assembly, but also installation and maintenance. 


All components used in our products are themselves manufactured to the highest quality standards – especially the nozzle structures which are critical to the effective operation of a high pressure water mist system. All components are subject to a Factory Acceptance Test (FAT) prior to assembly. 


You can read more about our manufacturing approach here. We operate a lean manufacturing process and conduct stringent testing on all components prior to assembly. All pumps are hydraulically tested, electrical systems run through a dry check and operating pressures for nozzles are tested to 150% of their operating capacity. Our staff are highly trained in delivering quality throughout the manufacturing process. 


All our in-house measuring equipment is regularly calibrated to ensure accuracy. This rigour ensures that all measurements are both consistent and accurate: two key measures for any TQM system. 


Our TQM approach applies equally when our systems are installed on-site. Whilst the installation itself is sometimes carried out by third parties, we insist that the same quality standards are applied to ensure safe and effective operation of our water mist systems. 


Once a system has been installed and accepted by the end-user, we supply support to their maintenance schedule, with good and quick availability of any replacement parts, and technical support from our highly skilled support team. 


Our approach to TQM is evidenced by the growing list of certifications achieved for our processes and products. Details of these can be found below: 
Our UK manufacturing facility is one of only a handful in this sector to have FM Approvals 
FM Approvals include approvals for protection of: 
Gas Turbines and Machinery in Enclosures 
Local Application 
Non Storage Occupancies, Hazard Category 1 (HC-1) 
Other approvals are: 
TUV Certifications for performance based fire tests 
ISO 9001:2015 
Our site uses cookies. For more information, see our cookie policy. Accept cookies and close
Reject cookies Manage settings